ENGLISH

Christian Care Communities:

  1. Complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, religion, national origin, age, disability, or sex. Christian Care Communities does not exclude people or treat them differently because of race, color, religion, national origin, age, disability, or sex.
  2. Provides free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats, other formats)
  3. Provides free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages

    If you need these services, Christian Care Communities local community is able to assist you in obtaining this service. If you believe that CCC has failed to provide these services or discriminated in another way on the basis of race, color, religion, national origin, age, disability, or sex, you can file a grievance by: (1) Contacting the Corporate Compliance Hotline 1-866-654-6507 or (2) Contacting  Stephanie Jones, Risk and Insurance Specialist, Christian Care Communities, 12710 Townepark Way, Louisville, KY 40243, Telephone 502-254-4200, Fax 502-254-4209, stephanie.jones@ccc1884.org.  You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Stephanie Jones, Risk and Insurance Specialist, is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf , or by mail or phone listed below or at http://www.hhs.gov/ocr/office/file/index.html.

    U.S. Department of Health and Human Services — 200 Independence Avenue, SW

    Room 509F, HHH Building — Washington, D.C. 20201       1-800-368-1019, 800-537-7697 (TDD)

     

    ATENCIÓN (Spanish):

    si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.  Llame al 1-888-808-9008; PIN number 41646056 – TTY 1-800-648-6056

    ACHTUNG (German):  Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung.  Rufnummer: 1-888-808-9008; PIN number 41646056 – TTY 1-800-648-6056

    ATTENTION (French):  Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement.  Appelez le 1-888-808-9008; PIN number 41646056 – TTY 1-800-648-6056

    C注意 (Chinese) 如果您使用繁體中文，您可以免費獲得語言援助服務。請致電hinese  1-888-808-9008; PIN number 41646056 – TTY 1-800-648-6056

    注意事項 (Japanese)：日本語を話される場合、無料の言語支援をご利用いただけます。  1-888-808-9008; PIN number 41646056 – TTY 1-800-648-6056

    주의 (Korean):  한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.    1-888-808-9008; PIN number 41646056 – TTY 1-800-648-6056

    ملحوظة (Arabic):  إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.  اتصل برقم   1-888-808-9008; PIN number 41646056 – TTY 1-800-648-6056

    OBAVJEŠTENJE (Serbo-Croatian):  Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno.  Nazovite 1-888-808-9008; PIN number 41646056 – TTY 1-800-648-6056

    CHÚ Ý (Vietnamese):  Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.  Gọi số   1-888-808-9008; PIN number 41646056 – TTY 1-800-648-6056

    ВНИМАНИЕ (Russian):  Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода.  Звоните 1-888-808-9008; PIN number 41646056 – TTY 1-800-648-6056

    PAUNAWA (Filipino):  Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad.  Tumawag sa 1-888-808-9008; PIN number 41646056 – TTY 1-800-648-6056

    ਧਿਆਨ ਦਿਓ (Hindi): ਜੇ ਤੁਸੀਂ ਪੰਜਾਬੀ ਬੋਲਦੇ ਹੋ, ਤਾਂ ਭਾਸ਼ਾ ਵਿੱਚ ਸਹਾਇਤਾ ਸੇਵਾ ਤੁਹਾਡੇ ਲਈ ਮੁਫਤ ਉਪਲਬਧ ਹੈ।  1-888-808-9008; PIN number 41646056 – TTY 1-800-648-6056

    লক্ষ্য (Bengali)করুনঃ যদি আপনি বাংলা, কথা বলতে পারেন, তাহলে নিঃখরচায় ভাষা সহায়তা পরিষেবা উপলব্ধ আছে। ফোন করুন  1-888-808-9008; PIN number  41646056 – TTY 1-800-64 8-6056

    توجه (Farsi): اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با 1-888-808-9008; PIN number 41646056 – TTY 1-800-648-6056 تماس بگیرید.

If you need immediate assistance, please call our Program Support Center at 1-800-662-1738 or 502-254-4200.